> FREQUENTLY ASKED QUESTIONS
What are your support hours?
You can access our support team from 8.30am to 5pm on business days (excluding Victorian public holidays). Our
is available to log support requests 24 x 7.
What are the advantages of outsourcing my company’s billing?
Outsourcing your billing to professionals means that your business won't be constrained by your billing system.
As you develop new and innovative offerings for your customers, our team of experienced developers will work with you to ensure that your billing system is as flexible and responsive to market changes as you are.
Our full bureau service offering allows your employees' to focus on what is most important - growing your business - while you leave the back office operations to us.